FAQ
You can block someone if they’ve behaved inappropriately with you. They will then be reported to us and we’ll look into the matter. So it’s best not to b...
Fri, 29 Mar, 2019 at 5:17 PM
Once you tap ‘tick’ on a profile and that particular person likes you back, then it’s a ‘Match’. You can only message your matches and not everyone shown...
Fri, 29 Mar, 2019 at 5:18 PM
Tap on your profile in the side menu and in edit profile, go to Trust Score and upload your photo ID. You will receive a notification validating your det...
Fri, 29 Mar, 2019 at 5:20 PM
Tap on your profile name in the side menu and in edit profile, go to Trust Score. Fill in your phone number and click on Verify. A verification code will...
Fri, 29 Mar, 2019 at 5:22 PM
Do you have genuine and clearly visible pictures? If no, then you need to upload some! First impressions could make all the difference. So make a fantasti...
Fri, 29 Mar, 2019 at 5:23 PM
Your documents are only used to verify you and to make sure there are no fake profiles on the app. Rest assured your documents are secure as we don’t disc...
Fri, 29 Mar, 2019 at 5:25 PM
All your info and conversations are permanently removed from our system and you’ll be treated as a new user if you want to get back on the app again. If you...
Fri, 29 Mar, 2019 at 5:25 PM